Questions
Ordering & Reservations
Once you place your order and pay the reservation fee, we'll confirm your configuration and delivery date by email. Your order will then move into production and we'll keep you updated at key stages.
The reservation fee for Pedal 4 is £100 and is required to secure your order.
The deposit is fully refundable. Full details will be confirmed in your order confirmation.
You can request changes up until the unit enters production. After this point, changes may not be possible or may incur additional costs.
You may cancel your order up until the vehicle enters production. Cancellation terms depend on the stage of your order.
Orders cancelled after production has started will be subject to full loss of the deposit.
Payment & Financing
The remaining balance is due before the vehicle is shipped. We'll notify you ahead of time.
We accept credit or debit cards, bank transfer, and financing options. Availability may vary by country. Card payments may incur additional fees.
We can put you in touch with finance partners who will be able to advise on financing options. Eligibility and terms apply.
Delivery
Delivery usually takes 8 weeks from order confirmation. Timelines may vary depending on configuration, destination and volumes.
At the moment we're shipping to the UK. We start delivering in the EU in Q3 2026 - contact us for pre-orders!
If there are any delays, we'll notify you as soon as possible and provide updated delivery estimates.
Yes, we'll contact you ahead of delivery to confirm timing and any access requirements.
Your Pedal 4 will be delivered by courier. We'll be in touch to explain delivery.
Pedal 4 arrives fully assembled and ready to go!
Returns & Warranty
Pedal 4 comes with a 2 to 5 year warranty, depending on purchase model, covering manufacturing defects. Full terms will be provided with your order.
Returns are accepted within 14 days, subject to our returns policy.
General
You can contact us at support@minimal.tech or through your order confirmation email.
Every Pedal 4 order includes two fobs as standard, additional fobs can be purchased in our shop.